Why Choose Shelley's? (if you don't already know us)

Shelley's is a treasure chest full of the kind of information that our customers demand of us. We pride ourselves on having up-to-date, complete, and reliable information, not just about the products we have chosen to sell; but also, about the state of our industry, new standards, and upcoming new products. Our sales and system design teams are entertainment audio-video specialists with years of industry experience and hands-on knowledge that can be relied upon, truly.

Shelley's is passionate about music and video and its lifelike reproduction.

That is the driving force behind those brands and products we choose to sell and recommend. You won't find refrigerators or telescopes for sale in any of our showrooms. We are your "specialists" for home audio-video, entertainment electronics. Everything we sell has been chosen to provide lasting value, the needed functionality, elegance in design, and the desired quality for your audio-video needs and budget.

Shelley's is a full-service, one-stop, customer-driven place to shop.

When you come into our store and meet with us, you will immediately experience our difference from mass merchandisers or warehouses where everything has a price, but no one can tell you if it's worth it, or what's inside it. We sell carefully selected entertainment components, and we design entire systems for your home, from the smallest and simplest one room system, to completely distributed audio, video, and automated control systems throughout your entire home environment, and even in the backyard, if you like. With our custom design and installation teams, you can shop conveniently, and get it all done with us, from "soup to nuts", and with results you will fully enjoy with family and friends.

Shelley's has the experience, qualifications, and credentials that deserve and earn your confidence in us.

Shelley’s delivers on its promises. You will be delighted with the choices you make with us, and thrilled with the results that we obtain for you. We've been in business since 1959. From then, and now, we’ve built a great team, acquired vast technical knowledge and experience, and we continue to educate ourselves about new trends and products. We are also members of important industry associations and buying groups, like CEDIA and HES, and we are a fully licensed California C-7 low voltage contractor. In a nutshell, we are "pros" and you will benefit from our advice, our product recommendations, and the systems we design and install for you.

Shelley's process, from system planning through delivery and installation - is built to be fail safe and "hassle-free."

With carefully designed questions (and we really listen, too), we find out what you really need, not just what you think you want. With this same process we find out what we need to know to do it right, and to achieve the results we promise. For many of our customers, this requires an in-home site survey to pre-evaluate electrical and low voltage wiring requirements as a start. Nothing is left out of the process that needs to be part of it: furniture, walls, room switches and controls, room acoustics, natural and artificial room lighting, and many other considerations are all part of our process, designed to achieve the results that you expect, the results that we promise.

Shelley's nose is where it belongs and used only as it was intended.

There is a "stereotype" about shops like us, dedicated to quality and performance in entertainment equipment. Some people, initially, have the wrong impression that all shops like us are populated by snobby salesmen sizing up how much money you might have to spend as soon as you walk into their showroom. At Shelley's, we appreciate every opportunity to be of service regardless of your budget or the size of your project. No sale is too small, no question frowned upon. So whether you were thinking a few hundred or a few hundred thousand, we are dedicated to providing the kind of service that all our customers have come to appreciate.

Shelley's values its customer-relationships, truly.

Many of our customers stop in just to say hello and catch up on industry products and news. And we love that. We remember our customers and appreciate the business they have given us. Even after a sale or the completion of a project, we are always available as their audio-video consultant, always available to answer any questions that might arise, or to discuss future projects down the road.

 

SERVING OUR CUSTOMERS WITH EXTRAORDINARY CARE SINCE 1959

Reliable Expert Advice

System Design Center and Showroom

Installation and Service

Shelley's Stereo & Video

22102 Clarendon St., Woodland Hills, CA 91367, (818) 716-8500

Copyright © 2013. All Rights Reserved